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Cancellation and refund policy

Last updated: June 08, 2021

Thank you for choosing Haus of Hendricks.

If, for any reason, you are not completely satisfied with a purchase We invite You to review our policy on refunds. And

The following terms are applicable for any services that You purchased with Us.

Interpretation and Definitions


The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.


For the purposes of this Return and Refund Policy:

Company (referred to as either ”;the Company”;” We&”,;”Us”; or; ”Our”; in this Agreement) refers to Haus of Hendricks FZE,  Fujairah Creative Tower, Creative City, Fujairah, Dubai, United Arab Emirates, P.O Box 333288.

Service refers to the Website.

Goods refer to the services offered for sale on the Service.

Orders mean a request by You to purchase Goods from Us.

Website refers to Haus of Hendricks, accessible from https://hausofhendricks.com/

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 45 days without giving any reason for doing so.

The deadline for cancelling an Order is 45 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the designs/event deliverables sent to you.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

By email: info@hausofhendricks.com

We will reimburse You no later than 14 days from the day on which request for cancellation is received. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Refund:

For the Goods to be eligible for a refund, please make sure that:

The Goods were purchased in the last 30 days

The supply of Goods which are not suitable for refund/cancellation due to deliverables designed and man hours taken to complete those deliverables.

We reserve the right to refuse refunds/cancellations that does not meet the above conditions in our sole discretion.

This exclusion may not apply to You if it is not permitted by applicable law.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

By email: info@hausofhendricks.com